Privacy Policy
Privacy Policy
Smart Tech ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with UK GDPR and data protection laws. This policy outlines how we collect, use, and protect your personal data when you visit our website or use our repair services.
1. Information We Collect
We collect information you provide directly to us when making an inquiry, requesting a repair quote, or contacting us through our website. This may include:
- Name and contact details (email address, phone number)
- Device details (model, fault description, repair history)
- Message details provided in contact forms
2. How We Use Your Information
We use the information collected solely to:
- Provide repair quotes and answer service inquiries
- Update you on the status of your device repair
- Process payments and maintain sales records
- Improve our website functionality and customer service
3. Data Sharing & Security
We do not sell, rent, or trade your personal information to third parties. We implement secure physical and digital safeguards to keep your personal data and device information safe from unauthorized access.
4. Cookies
Our website uses standard essential and analytical cookies to ensure proper website functionality and monitor traffic performance. You can manage or turn off non-essential cookies via our website cookie banner.
5. Your Rights Under UK GDPR
You have the right to request access to the personal data we hold about you, request corrections, or ask for your personal data to be deleted from our records. To exercise any of these rights, please contact us directly at our shop in Selly Oak, Birmingham.